How long will it take to receive my order?
The average delivery time for domestic orders is anywhere from 5-8 business days. Once your order has been carefully packaged you will receive an email with an automated tracking number, that number will be updated once the USPS picks your order up from our warehouse.
I chose "Priority 2-Day Shipping" does that mean I'll get my prints the day after tomorrow?
Priority 2-Day Shipping means that it should take two business days for the USPS to deliver your order, but only after they first pick up the order from our warehouse. In our experience, an order typically takes 5-8 business days from the time the order is placed to when it's delivered.
My order is a gift and I need it right away, can you help?
If you're in a rush to get your order, just send us an email at shipping (at) spoke-art (dot) com and we'll do whatever we can to be of assistance!
How long do International orders take?
International orders that are shipped via First Class mail can take anywhere from 2-4 weeks before they are delivered. If you choose Priority Mail during checkout then your item will arrive sooner.
How much does it cost to ship Internationally?
Every international order is different, however our online shop will automatically calculate your shipping costs during the checkout process (but before you finalize the payment.)
My shipping address is incorrect, help!
As long as we haven't shipped your order out yet you should be okay, so don't fret! Shoot us an email at shipping (at) spoke - art (dot) com and we'll get this sorted!
Local pickup - how does that work?
For collectors in Northern California, you're welcome to save on shipping by picking your order up in person from one of our galleries in San Francisco. Locals can swing by either Spoke Art gallery or Hashimoto Contemporary, both are located next door to each other on Sutter street (near Union Square.) The galleries will send you an email when your order is ready to pickup!
We do not offer local pick-ups for online orders at our New York location at this time.