Return / Refund Policy
Returns: Due to the unique nature of our prints and original works of art, all sales are considered final and non refundable.
Damaged Orders: If your online order arrives damaged, please contact us immediately to arrange for a replacement. If a replacement is not possible, store credit will be issued.
Replacement Window: We are unable to accommodate refund or replacement requests if more than 14 days has passed since an item was delivered.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shipping@spoke-art.com and send your item to: 929 Camelia Street Berkeley, CA 94710
Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Insurance: If you are return shipping an item over $40, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.